Inbox to action
A shared inbox triaged, with replies drafted and the CRM, ledger and task list updated from what each message means.
- Starts when
- A message lands in a shared inbox.
- What you get
- An inbox at zero that still answers everyone.
- Works with
- Gmail, HubSpot, Xero
One run, step by step
- 00:00Accounts inbox receives a query about invoice INV-2291.
- 00:02Thread read, invoice found, status checked: unpaid, six days overdue.
- 00:03Reply drafted with the statement attached and the payment link.
- 00:03CRM note added. Ledger flagged. A task created if no reply in three days.
- 00:04Owner approves the draft from the summary. Sent.