CitizenReady support
CitizenReady is an offline app for the Life in the UK Test. If something isn’t working, or you have a question the answers below don’t cover, email us and a person will reply.
01 Email us
The fastest way to reach us is by email. We aim to reply within two working days.
02 Frequently asked questions
Do I need an account?
No. There is no login and no personal data is collected. Everything you do stays on your device.
Is this a subscription?
No. CitizenReady is a single one time purchase of £9.99. There is nothing recurring to cancel.
I bought it and changed phone.
Use Restore Purchases on the paywall or in Settings. Your purchase is tied to your Apple ID or Google account.
Is this an official government app?
No. CitizenReady is an independent study tool. It is not affiliated with, endorsed by, or connected to the Home Office, UK Visas and Immigration, PSI Services or TSO.
Where do the questions come from?
They are original questions written from the published Life in the UK material, each with an explanation. No awarding organisation material was used.
Does it work offline?
Yes. Every question, chapter and glossary term is stored in the app. Only buying and restoring your purchase need a connection.
03 Official GOV.UK guidance
The test, settlement and citizenship processes are run by the UK government. These GOV.UK pages hold the current position.
- Life in the UK Test (opens in a new tab)
- Book your Life in the UK Test (opens in a new tab)
- Prove your knowledge of English for citizenship and settling (opens in a new tab)
- Settle in the UK (indefinite leave to remain) (opens in a new tab)